Terms & Conditions

Last updated: September 2nd, 2025
 

These Terms & Conditions (“Terms”) govern your use of the website quomodos.com and your purchase of products offered by Quomodos Pte Ltd. (“we,” “our,” or “us”). By accessing our website or placing an order, you agree to be bound by these Terms.

 

1. Company Information

Quomodos Pte Ltd.

68 CIRCULAR ROAD, #02-01, SINGAPORE 049422

Email: info@quomodos.com

 

2. Scope of Application

These Terms apply to all contracts concluded between us and consumers or businesses through our online shop. Deviating conditions of the customer are not recognized unless expressly agreed in writing.

 

3. Products and Availability

• Product descriptions and images on our website are for informational purposes only. Minor variations in color, size, or design may occur.
   

• Availability is subject to change without notice. We reserve the right to discontinue products at any time.
   

 

4. Ordering Process and Contract Conclusion

• By placing an order on our website, you submit a binding offer to purchase.
   

• We will confirm receipt of your order by email. This confirmation does not constitute acceptance. The contract is concluded once we confirm shipment of the goods.
   

 

5. Prices and Payment

• All prices are stated in [insert currency] and include applicable VAT (if relevant).
   

• Shipping costs are shown separately during checkout.
   

• Payment must be made in advance using the payment methods offered on our website.
   

 

6. Shipping and Delivery

• We deliver to addresses within the EU and other regions as specified on our website.
   

• Delivery times vary depending on the destination. Estimated times are provided during checkout but are not guaranteed.
   

• Risk of accidental loss passes to the buyer upon delivery.
   

 

7. Right of Withdrawal (EU Consumers Only)

If you are a consumer residing in the EU, you have the right to withdraw from the purchase within 14 days without giving any reason.

Withdrawal Period: 14 days from the date you (or a third party designated by you) received the goods.

How to Withdraw:

You must inform us clearly (e.g., by email) of your decision to withdraw. You may use the model withdrawal form provided below, but it is not mandatory.

Effects of Withdrawal:

• We will refund all payments received from you, including standard delivery costs, within 14 days of receiving your notice.
   

• We may withhold reimbursement until we have received the goods back.
   

• You must return the goods within 14 days of notifying us.
   

• You bear the direct cost of returning the goods.
   

Exclusions:

The right of withdrawal does not apply to:

• Goods made to your specifications or clearly personalized.
   

• Sealed goods not suitable for return due to health protection/hygiene reasons once unsealed.
   

Model Withdrawal Form (if you wish to withdraw from the contract, please complete and return this form):

To Quomodos Pte Ltd.  

info@quomodos.com

 

I/we hereby withdraw from the contract concluded for the purchase of the following goods:  

 

[Insert product description]  

 

Ordered on [date] / received on [date] 
 

Name of consumer(s):  

 

Address of consumer(s):  

 

Signature (only if submitted on paper):  

 

Date:  

 

8. Warranty and Liability

• Consumers have statutory warranty rights under EU law.

• We are liable for defects in accordance with legal provisions.

• We are not liable for damages caused by improper use, normal wear and tear, or non-compliance with care instructions.

• Our liability for indirect damages or loss of profit is excluded, unless required by law.

 

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9. Intellectual Property

 

All content on our website (text, images, logos, designs) is protected by copyright and other intellectual property rights. Use without prior written consent is prohibited.

 

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10. Governing Law and Dispute Resolution

• These Terms are governed by the laws of [insert applicable EU member state, e.g., Germany / Netherlands].

• The European Commission provides an Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

• We are not obliged or willing to participate in alternative dispute resolution before a consumer arbitration body.

 

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11. Amendments to the Terms

 

We may update these Terms from time to time. The version in force at the time of your order applies.

 

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12. Contact Information

 

If you have questions regarding these Terms, please contact us:

 

Quomodos Pte Ltd.

Email: info@quomodos.com

Address: 68 CIRCULAR ROAD, #02-01, SINGAPORE 049422